Privacy Policy
How we collect, use, and protect your information
Last updated: July 2025
Information We Collect
Birth Information
- Birth date and time (optional)
- Birth location (city/country)
- Geographic coordinates derived from location
- Gender preference for soulmate generation
Contact Information
- Email address (optional, for receipt purposes only)
- No names, phone numbers, or addresses required
Technical Information
- Device type and browser information
- IP address (for security and fraud prevention)
- Usage analytics (anonymized)
How We Use Your Information
Primary Purposes
- Calculate astrological birth charts using Swiss Ephemeris
- Generate personalized soulmate descriptions and portraits
- Process payments securely through our payment provider
- Provide customer support when needed
What We Don't Do
- We never sell your personal information to third parties
- We don't use your data for advertising or marketing
- We don't create user profiles or track across websites
- We don't store payment card information
Data Security & Storage
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit and at rest
- Access to personal data is restricted to authorized personnel only
- We use secure cloud infrastructure with regular security audits
- Payment processing is handled by PCI-compliant providers
Data Retention: Your birth information and generated content are stored indefinitely to allow you to access your results via the unique link. You may request deletion at any time by contacting us.
International Users & GDPR
For EU/UK users under GDPR: You have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data ("right to be forgotten")
- Port your data to another service
- Object to data processing
- Withdraw consent at any time
Our legal basis for processing is your consent when you submit your information and make a purchase.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights:
Email: support@soulmate-sketch.art
Response Time: Within 30 days
For EU users: You also have the right to lodge a complaint with your local data protection authority.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on this page with an updated "Last Modified" date.
Your continued use of our service after any changes indicates your acceptance of the updated policy.